An offer to enter into a contract for the services of ALTCONN (altconn.com). The services are provided through the service's Telegram bot.
Subject of the contract
The service provides access to its places of connection — the servers a user's connection passes through — for the term and on the conditions of the chosen tariff. A tariff sets the term in days and the number of simultaneous connections. The tariffs in force and their prices are published in the bot.
Documents forming the contract
The Terms of Service, the Refund Policy and the Personal Data Policy form an inseparable part of this contract.
Acceptance
The contract is concluded once the chosen tariff is paid for. Payment confirms agreement with the documents listed above.
Price and payment
Tariff prices are set in US dollars. In the Russian edition the price is additionally shown in roubles at the rate current at the time of display.
Payment is accepted in Telegram Stars, through a crypto service and from the account's internal balance. Card and wallet details are not passed to the service: payment takes place on the payment provider's side.
Automatic renewal is not used. The service does not store payment instruments and does not charge you on its own. Each renewal is a separate purchase.
Term and delivery of services
The services are delivered continuously through the paid term, from the moment the payment is credited. Access is provided by a key issued in the bot; the key works on all of the user's devices.
The services are treated as properly delivered if access was provided throughout the paid term. No certificate of delivery is drawn up.
Limitations
The service does not guarantee the availability of any particular place of connection, any particular country or any particular connection speed. The list of places of connection changes without the user's agreement.
The service is not answerable for the user's own network and equipment, or for the third-party resources the user reaches.
Changes to the conditions
The service may change this document and its tariffs. A change of price does not extend to a term already paid for. The edition in force is published on this page.
Requests
Requests under this contract are accepted in the service's Telegram bot: the /support command or the "Support" button. The service has no other channel for requests.
Ending the contract
The user may stop using the services at any time by not renewing the subscription. A payment already made is returned under the Refund Policy.